Podcast: Reframing the organisational fear

Tim Drake
Tim Drake
Visual Design Lead 21 Apr 20201 minute read

In our latest podcast, Etch Pulse looks into how organisations can sometimes miss the mark when they allow fear to become a driver in how they operate or reach out to customers.

Tim Drake, Visual Design Lead, and George Beverley, Insights Director at Insightful UX discuss the methods behind being more customer-centric as well as re-framing organisational fear.

Following on from George's own research and opinion around problem framing we take a holistic look into methods that organisations can adopt to re-frame internal fear-based questions. We examine the core competencies driving digital maturity and it is now more important than ever to attain customer-centricity in your organisation.

In this podcast you will discover:

Interested in what we do at Etch Pulse? We help businesses grow and thrive in an ever evolving digital landscape. Utilising our continuous improvement programme, we create digital products and value beyond a project . Getting you further faster.

To find out more about our offering or any subjects discussed, drop an email to Tim Drake or Steve Hart, Head of Etch Pulse.