Finding the Invisible Gorilla: Mindsets to Adopt in 2021

15 Jan 2021 - 4 minute read
How do we explore what the unknown future looks like, whilst creating lasting value? Head of Innovation, Seth Campbell, looks at 3 mindsets to take into 2021 and beyond.

Payment, evolved: moving money in the 21st Century (part 1)

27 Nov 2020 - 6 minute read
In this article we review changes to consumer payment behaviour accelerated by the global COVID-19 pandemic, key challenges and opportunities for the payment ecosystem with a focus on banks, Fintechs and real time payments (RTP), and propose a set of principles based on our work with incumbent and challenger payment organisations for business transformation leaders to take action now.

The ongoing war for customer loyalty and trust in banking

20 Mar 2019 - 3 minute read
I sent one to Ros' agency in the post and I didn't hear anything back from them for about 3 weeks.

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