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Ideas, insights and perspectives

All the latest news and views from Etch

Etch Awarded Microsoft Silver Partner

22nd April 2022

We’re proud to announce that Etch has become a Microsoft Silver Partner. The Silver Cloud Platform recognition confirms that we have expertise in delivering the highest quality Microsoft-based cloud services to our clients and partners.

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The 2022 Hospitality Dip [Infographic]

21st February 2022

Domestic hospitality in the UK received a short boom in the summer’s 2020 and 2021. But, according to the DCMS, tourism in the UK is not expected to return to 2019 levels of volume and expenditure until 2025. So, what factors are likely to contribute to this looming dip? We take a look at the numbers.

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The importance of humanising customer experience

20th November 2020

What does humanisation mean for organisations and businesses searching for increased customer loyalty, lifetime customer value and profitability? We discuss the positive impact humanising your customer touch points can have and the importance of creating emotional connections.

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