Ideas, insights and perspectives

What does humanisation mean for organisations and businesses searching for increased customer loyalty, lifetime customer value and profitability? We discuss the positive impact humanising your customer touch points can have and the importance of creating emotional connections.

The gaming industry is poised for dramatic change. In this week’s article, we’ll be examining the trends, and look at what the future of the gaming industry might hold from a vendor and developer perspective.

With a second national lockdown in place in England, we’re looking at what the changing retail landscape means for consumers, what you should focus on now, as well as when we come out the other side and hurtle towards the festive period.

It’s not surprising to say that many projects in business fail. No matter what the sector or what the project involves, many fail to live up to..