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Finding the Invisible Gorilla: Mindsets to Adopt in 2021

Finding the Invisible Gorilla: Mindsets to Adopt in 2021

15 Jan 2021 - 4 minute read
How do we explore what the unknown future looks like, whilst creating lasting value? Head of Innovation, Seth Campbell, looks at 3 mindsets to take into 2021 and beyond.
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Payment, evolved: moving money in the 21st Century (part 1)

Payment, evolved: moving money in the 21st Century (part 1)

27 Nov 2020 - 6 minute read
In this article we review changes to consumer payment behaviour accelerated by the global COVID-19 pandemic, key challenges and opportunities for the payment ecosystem with a focus on banks, Fintechs and real time payments (RTP), and propose a set of principles based on our work with incumbent and challenger payment organisations for business transformation leaders to take action now.
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The ongoing war for customer loyalty and trust in banking

The ongoing war for customer loyalty and trust in banking

20 Mar 2019 - 3 minute read
Digital change is rapidly catching up with financial institutions, both large and small.
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