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Digital products and experiences that work for your business, your people and your customers.

There is a crucial distinction between a group of individuals working together and a team.

We advance organisations at speed and enable business leaders to activate people, untangle process and bring opportunities to life.

Etch is the product team that drives behaviour change, positive business outcomes and delivers radical impact for the modern experience.

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Some of the key outputs:

practitioners

Build industry leading in-house teams from scratch

People and Process

Working with organisations to help plan and organise business resources (people, props, and processes) in order to improve the employee’s and the customer’s experiences.

practitioners

Augment existing teams
with expert practitioners

People and Process

As a focused team within a larger a group we have a great partnership and access to specialists across many professions and fields, from ethnography to risk management.

strategy

Establish Purpose, Measures and Processes

Frameworks and Performance

We focus on how actionable insight drives business outcomes. We use interactive discovery workshops to define your roadmap, proof of concepts to demonstrate what’s possible, and a work package approach to de-risk investment and focus on unlocking benefits.

strategy

Design Thinking
and Agile Coaching

Frameworks and Performance

We apply a design-led approach to business problem-solving. We develop ROI-driven business cases and practical proof points, for scaling small-scale bets in order to realise business and financial targets.

Strategy

Interim Leadership and Succession Planning

Continuous Improvement

Any solution beyond discrete analysis should offer repeatable results during its lifespan. A quality delivery should outline how to maintain and develop that solution to retain its utility and value contribution.

Strategy

Knowledge Transfer and Team Training

Continuous Improvement

Knowledge exchange and collaborative delivery are two sides of the same coin. We work hand-in-hand during delivery to help you develop your own expertise whilst supporting us in making the end solution as relevant and embedded as possible.

Enabling better informed financial conversations

Our work has helped Quilter learn how to enable people to have a better conversation about money

Customers felt their health and happiness were intrinsically linked to their money Case study Read more
quilter-family

Accelerator Programmes

Validate opportunities and solve problems at breakthrough speeds through our 5, 20, or 60 day high-intensity delivery programmes.

Idea to prototype and test in just 5 days.

Problem definition and proposition direction in only 20 days.

Golden path proof of concept ready for market and data collection all in 60 days. Kickstarter 2 Read more
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