Product Designer.

Description
Our product designers define the entire end-to-end experience of our creations: from researching user needs and conceiving the features to meet them, right through to defining the user journey and crafting the final look and feel of each screen. You will be creating products that genuinely enrich people’s lives and always aspiring to set the bar for engaging, surprising, and forward-thinking design.

  • £43,000 - £55,000 DOE
  • Remote

Etch is the partner of choice for leading businesses looking to transform and thrive. An ecosystem that combines deep expertise across strategy, innovation, creative, engineering, performance, and gamification.

The power of Etch is in our people. Over 20 years’ experience helping to solve business problems when it matters. Our highly specialised teams combine data-driven strategic visions with cutting-edge technology and real-world industry experience to supply the right solutions, add value, and provide significant returns for your business.

Product's Mission

The future of delivery

We transform the way organisations think and work, helping them deliver world-class products and experiences. Advancing organisations at speed and enable business leaders to activate people, untangle processes, and bring opportunities to life.

Our clients tell us their favourite part of working with Etch is the change we leave behind from working side by side with their team. Whether it’s improved processes and collaboration, advice on hiring, or junior developers levelling up their skills, you’ll notice a positive cultural shift. 

Etch is the product team that drives behaviour change, positive business outcomes and delivers radical impact on the modern experience. We call this way of working Delivery Design.

Collaborative and connected, Delivery Design from Etch is the most effective way to enable business change.

Responsibilities
  • Working with our consultative partners and Product team to understand the client and user needs. This can involve desk research, stakeholder interviews, customer interviews, experience mapping, and doing whatever else we can to put ourselves in users’ shoes.

  • Guide and sometimes lead customers or clients when you need to. You do this confidently and with evidence to support your rationale.

  • Help train and transfer knowledge to our partners, advising on the types of roles, responsibilities, and processes needed to keep delivering great products as a business.

  • Working with the wider team to conceive innovative forward-thinking customer journeys that balance customer and business needs.

  • You will embrace holistic multi-channel designs and think in eco-systems, considering the design of the service, not just the product.

  • Validating your ideas using prototyping, user testing, and zealous self-review.

  • Meticulously translating complex requirements into coherent, detailed wireframes.

  • Working with Designers, Developers, and QA through all stages of product development to ensure the user experience is never neglected.

  • Presenting designs internally and to clients.

  • Creating and evolving brands.

  • Providing the development team with assets and style guides.

Personal
Competencies
  • You have been designing for at least 5 years and have the portfolio to back it up.

  • You know design thinking like the back of your hand and know when and how to use it to effectively impact and change for the better.

  • A genuine enthusiasm for web/software design, and a keen interest in mobile interaction design trends.

  • You apply usability principles and always consider user needs.

  • You value the emotional aspects of interaction design and create interaction flows that surprise and delight users.

  • You’re never satisfied with the obvious, ‘good enough’, solution.

  • Presentation skills: you can tell a clear and engaging story to justify your ideas.

  • The ability to challenge clients where needed but also not be egotistical and concede that they may know best.

  • You can analyse complex requirements and can translate them into a coherent product.

  • You are comfortable mapping out complex interaction flows and defining the logic of how every element works.

  • You create professional deliverables for clients and check through every detail.

  • You appreciate the value of research but are comfortable working from assumptions and intuition where necessary.

  • Flexibility and self-organisation: you appreciate the value of having time to experiment, but

  • are happy to adapt your work style to a tight deadline where necessary.

  • Familiarity with Sketch, Photoshop and Illustrator.

  • Experience in creating UI animations.

  • Experience in iconography.

Benefits
  • 23 - 28 days of holiday (based on your length of service)

  • Plus, your birthday off (after first year of service)

  • Contributory pension scheme (4-5% employer contribution depending on length of service)

  • Finish at 3pm on Fridays

  • Life assurance

  • Income protection

  • Medical insurance

  • Employee assistance programme (mental health, legal and tax advice, etc)

  • Your choice of job-related book added to the Etch Library each month

  • Employee loans

  • Eye care vouchers

  • Cycle to work scheme

  • Sick pay package

  • A fun and supportive working environment

Equal Opportunities

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Recruiters

Where possible, we prefer to build the best team with the best people, which means those that show the initiative to approach us directly. We'd currently prefer to fill this position without recruiters, so if you are a recruiter, please don’t call about this role at the moment.

Apply.

If you want to apply or find out more, drop us a line using the from below.

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