Head of Innovation

  • Big Radical London
  • Apply now


About Your Team

You will manage the Big Radical Rapid Breakthrough team, which includes a UX specialist and a mobile developer who work closely with clients to deliver high value work on a daily basis. The team form the heart of what we do, ensuring our work is always high-impact, innovative and more often than not, award-winning. It can be supplemented by other specialists as and when required, helping make sure that whatever problem the client has, we have the right people in the room.



Person Specification

About You

Familiar with working in a fast-paced environment, you are obsessed with all things digital, and have an intimate understanding of the latest trends in digital. You are experienced in dealing with clients from a previous professional life (probably agency or consultancy), where you take enjoyment from buying them into the shifting digital landscape and explaining to them the benefits that digital technology can bring to their business.


You have worked within the digital industry for some time and importantly have built real products with brands and businesses in the industry. The work you have completed has been recognized as industry leading and customers love it. In all of the projects that you have worked within, you have taken a lead role in defining the strategy for the proposition, thriving under the responsibility of owning, interpreting and executing against insights that make the proposition special. You have no fears over any client challenge and, whatever the industry, are confident that you will add value to the client’s business.


People always say you are easy to work with – you are equally as comfortable talking with designers about user experience as you are talking to CXOs about why mobile is important to them commercially. You enjoy working with people and have a passion for doing things that are new and will have an impact on the people they touch and, even more so, enjoy leading and inspiring a team of these sorts of characters. You feel confident in a aligning your team members around client account strategies. You feel comfortable sharing your wisdom and experiences with your team members and take enjoyment from seeing others around you develop.


Likewise, you are as happy to have granular conversations about a mobile product, as you are having “star-gazing” conversations about future trends in mobile and retail. You like clients, or at the very least ‘get them’ and understand how to turn strategies into products into roadmaps. You have proven your ability to do this and to make £££ in the process.


You have lots of ideas on process and people and are always keen to bring the best of your experience to your team. You care about how you and your business are perceived within the industry and work hard to improve the reputation of both.  You have a good understanding of what competitors are up to and strong views on how to differentiate yourself and your business.


Accountability does not scare you and you are able and willing to challenge at every point to ensure that quality is as high is as it can be and clients as happy as they can be.


You are ambitious and looking forward to creating the future for your clients and their industries.


Roles and Responsibilities

About The Role

Role Description:

Requirements & Qualifications:



Equal Opportunities

Etch is an equal opportunities employer.


Where possible, we prefer to build the best team with the best people, which means those that show the initiative to approach us directly. We'd currently prefer to fill this position without recruiters, so if you are a recruiter, please don’t call about this role at the moment.


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